All returns must be accompanied by a Return Authorisation Number (RAN) which is to be obtained from our Customer Service Team.
The item must be returned to us in resalable condition, with the packaging and item being exactly as it was when you received it. All Products must be packed in the original packaging including any accessories, tags that shipped with the product.
You will be charged a restock fee of 15-30% (where applicable) for all change of mind returns. Items must be returned to us within 14 days of your order being dispatched.
Any non-stock, damaged or monogrammed goods are non-refundable.
All CLEARANCE items are non-refundable.
Return postage will be at the customer’s expense.